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A Different ViewPoint on Communications-Based Workflows
Make your presence known, set your own rules for handling calls, and communicate and collaborate seamlessly in the cloud, from your desktop and on mobile devices
Mobile technology and workflows are a defining characteristic of how the modern enterprise works. ViewPoint Mobile — included with every Wave IP at no extra charge — provides reliable, secure, real-time communications so you can work on your own devices, or on enterprise mobile devices, whenever and wherever you need to.
Your mobile device is all you need — BYOD to stay connected wherever you work
Highly secure communications with ability to easily move voice calls and IMs from the desktop to mobile devices
Multi-network capable; seamlessly switch between traditional cell, 3G, LTE and WiFi networks if call quality is diminished, or to reconnect dropped calls
Centrally deploy, manage and administer all of your organization's mobile communications
Included and at the core of every Vertical Wave IP is the award-winning ViewPoint Desktop unified communications client, offering an expanded feature set with extensive call control, call rules, routing lists, data integration and more to enable highly customized, efficient communications.
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ViewPoint Mobile |
ViewPoint Desktop |
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| Single Number Contact |  |
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| Call History & Logs | |
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| MeetMe Conference Bridge | |
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| Call Recording | |
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| Integrated Softphone (VoIP) | |
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| ACD Routing | |
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| Visual VoiceMail | |
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| Software Integration | |
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| Real-time Presence Management | |
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| Secure IM | |
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| Contact Center Agent | |
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| Call Rules | |
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| Routing Lists | |
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| Call Center Supervisor View | |
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| System Call Reports | |
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| Manage Groups | |
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| Search | |
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| Multi-Party View | |
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| Coach, Monitor, Join | |
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| Personal Customization | |
