On-Premises Communications
Communications You Control
When you want total control of your communications, you need an on-premise solution. Avoid costly recurring fees and keep your expenses low. Vertical has decades of experiencing designing, implementing, and delivering on-premise solutions for voice, video, chat, and more.
Communications That Meet Your Needs
Many organizations aren’t suited for a cloud communications solution. Whether you want more control of your systems and data, you have locations that may not have reliable internet, or you just don’t want to pay recurring monthly cloud costs, Vertical has a solution for you.
On-Premises systems deliver the latest voice, video, chat communications while still ensuring that you own the system and all of your data. These solutions take the lead when integration with overhead paging and mass notification are critical priorities. Read more to understand the value of buying a new on-premises system.
Quality of service is crucial in a successful communications installation. Vertical brings decades of experience designing, deploying, and supporting on-premises systems. Learn more about our great process here.
Are you heavily invested in your existing communications infrastructure? Do you have custom integrations to software that are business-critical? Do you need to keep the continuity of key features? Vertical can help ensure that you maintain that investment while upgrading to the latest technologies.
The Vertical Difference
Our experts work with you to tailor the best customer experience solutions for your business. We’ll stay by your side from design to installation to support.
Premise Products We Implement
Mitel
Vertical Summit
Vertical Wave
Frequently Asked Questions
Premise communications solutions are hosted on-site, within your company’s physical location, as opposed to cloud-based solutions. These can include PBX (Private Branch Exchange) phone systems, video conferencing equipment, and other communication tools that are installed and maintained within your premises.
An on-premises solution can be critical for organizations with specific needs including a desire to purchase the solution up-front (CAPEX expenditure), security requirements to fully control the system, locations that don’t have reliable internet, and many more. For a full list of reasons to buy a on-premises solution go here.
Vertical partners with leading companies like Mitel and Ericsson-LG to deliver on-premises solutions that are being actively developed with regular new feature releases. Each Vertical solution includes the option for software maintenance & support to ensure that your solution will stay on the leading edge of communications for years to come at a fraction of the recurring expense of cloud solutions. As a bonus, you control what updates are applied because you own the system.
Selecting the right vendor is crucial to the success of your project. Consider factors like their reputation, customer reviews, and vendor relationships. Make sure you choose a partner who is a proven expert in the solutions they design for you. Learn more about how to choose the right vendor here.
Vertical’s on-site installation team helps you set up the hardware and configuring the software to meet your organization’s needs. And we provide thorough training so there are no surprises. Our expert support team will make sure your system is running smoothly with routine updates, troubleshooting, and addressing any issues that may arise. Read more here.
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