Zoom &
Vertical

As a Platinum Zoom Partner, Vertical can help you drive impact with their AI Companion, reimagine teamwork, strengthen customer relationships, and enable seamless experiences with a single platform.

Zoom Capabilities

Contact Center

Deliver seamless, highly personalized customer care on one familiar platform with AI-first cloud contact center software

Phone

Reliable communication starts with a modern cloud phone system that’s accessible in an easy-to-use app.

Meetings

Host virtual meetings online with easy-to-use video conferencing software.

Team Chat

Connect teams and streamline communication across all your workplace apps with integrated instant messaging.

Virtual Agent

Streamline support operations through AI-driven virtual assistance and personalized interactions.

APIs

Discover a variety of APIs to allow developers to interface with Zoom products.

Workforce Engagement

Optimize customer service by staffing your contact center with the right number of agents at the right times.

The Vertical Difference

Our experts work with you to tailor the best customer experience solutions for your business. We’ll stay by your side from design to installation to support.