Zoom & Vertical
As a Platinum Zoom Partner, Vertical will help empowers teams to work smarter and connect meaningfully using Zoom’s extensive portfolio of communications tools. Vertical brings our powerful implementation and support capabilities to bear on Zoom’s industry leading technologies.
Zoom Capabilities
Contact Center
Deliver seamless, highly personalized customer care on one familiar platform with AI-first cloud contact center software
Phone
Reliable communication starts with a modern cloud phone system that’s accessible in an easy-to-use app.
Meetings
Host virtual meetings online with easy-to-use video conferencing software.
Team Chat
Connect teams and streamline communication across all your workplace apps with integrated instant messaging.
Virtual Agent
Streamline support operations through AI-driven virtual assistance and personalized interactions.
APIs
Discover a variety of APIs to allow developers to interface with Zoom products.
Workforce Engagement
Optimize customer service by staffing your contact center with the right number of agents at the right times.
The Vertical Difference
Our experts work with you to tailor the best customer experience solutions for your business. We’ll stay by your side from design to installation to support.
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