Peoria Public Schools Like all other school districts, safety and security is a top priority for Peoria Public Schools. One of the largest school districts in Illinois, Peoria Public Schools serves more than 13,000 students and has more than one thousand employees. To achieve its objective of enhancing the safety and security of pupils, faculty, … Read more
Foot and Ankle Centers of North Houston Putting Best Foot Forward to Accommodate Growth Houston is an area with a massive footprint. Covering various regions within this heavily-populated city, Foot and Ankle Centers of North Houston provides superior foot care to adults and children throughout the community. Serving more than 9,000 patients annually, the busy … Read more
Autopart International Background For Autopart International (AI), a recognized leader in the highly competitive automotive aftermarket business, the ability to convert a caller into a loyal customer has been a trademark for over 55 years. AI’s business model is rooted in the company’s ability to field incoming calls quickly, efficiently and completely. It is routine … Read more
Borough of Quakertown Background The efficiency of government agencies can often be measured in simple terms: ease of access, consistency, responsiveness, thoroughness, and of course, ability to stay within budget. All stakeholders — be they residents, businesses, employees, suppliers, and other constituents—rely on the government to be accountable, trustworthy, and cost-effective. Delivering services in cash-challenged … Read more
Innovation Center, Owned & Operated by the Buffalo Niagara Medical Campus, Inc. (BNMC) Background Part of an over-reaching effort to revitalize the economy of the Western New York State region through the conversion of a once-thriving manufacturing center into a magnet for emerging companies in disciplines such as the sciences and technology, the Buffalo Niagara … Read more
Human Services Association (HSA) Background The Human Services Association (HSA) is one of the largest not-for-profit service agencies in the Los Angeles area, assisting 20,000 clients per year through programs for individuals, families, children and senior citizens. Services range from daycare to parenting classes to transportation support, and are provided to clientele in both Spanish … Read more
I-10 Toyota Customer Pain Points I-10 Toyota is a prominent automotive dealership in Southern California with two facilities: a primary location that handles new car sales and a second site, just yards away, for used cars. Like many dealerships, I-10 Toyota found itself at a crossroads in how to handle a changing business environment. Recent … Read more
MediSync Midwest LLC Customer Pain Points MediSync is a heath care management organization that serves three physicians groups with more than 125 physicians throughout the Cincinnati and Dayton areas. It provides its member practices with services to create greater efficiencies, improve operating results and assist with the transition to population health management. One of the … Read more
Commercial Credit Adjusters Ltd. Background One of the largest accounts receivable management services companies in Canada, Commercial Credit Adjusters (CCA) collects monies owed to large accounts, including major utilities and service providers. The company’s communications system supports more than 200 users and up to 12,000 calls per day. More than 185 CCA collection agents place … Read more
Color Imaging Inc. Background Color Imaging develops, manufactures and distributes ink and toner for copiers and printers. Its main U.S. facility in Norcross, Georgia, accommodates close to 45 employees. The company also has a branch office in Colorado, plus additional locations in Taiwan and Spain. Its highly mobile executive team traverses between offices and countries, … Read more
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