Get the Most Out of Your Customer Experience (CX)

The good news? Contact Centers today are leading the digital revolution with advanced features like AI-assist, automation, and analytics. The bad news? Only a fraction of companies get the most out of these!

But it doesn’t have to be this way! We’ll show you how companies like yours get the most out of their CX practice.

Presented by:

Craig Gironda is a veteran CX expert with experience leading global CCaaS teams. Before joining Vertical as SVP of Customer Experience, he led the North American Solutions Engineering Teams at RingCentral. Craig and his team work with a wide range of customers to unlock digital transformation and design custom solutions that drive revenue.

Curtis Fuhrmannek is Vertical’s Customer Experience expert. For the past 10 years, he has helped customers attain modern CX solutions with Contact Center and Unified Communications and has worked on hundreds of implementations.

Contact Vertical to learn more about our CX solutions:

©2026 Vertical Communications. All Rights Reserved.
©2026 Vertical Communications. All Rights Reserved.

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Ready to let Vertical help you deliver transformational customer experiences? Get started by reaching out to our team and our solutions experts will help you get the most out of your communications.