Learn why Vertical is a best-in-class provider.

Vertical is Different

Vertical offers a unique process called the Vertical Difference. First, our Solution Engineers (SE) work with you to identify and tailor the best solution. Our SEs choose from a toolbox of the best solutions in the industry.

During installation, your SE stays by your side. A Project Manager and Technician will join your team to ensure every step goes right, so that you never have to worry.

Following the installation, Vertical's world-class Support Team steps in, guaranteeing that your communications are kept at 100%. The team averages 10+ years of experience and has been internationally recognized for incredible service. That's the Vertical Difference.

Vertical Offers The Best Service

Illustration of Eastern Management Award for 2018 Winner in PBX customer satisfaction

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Vertical Partners With The Best

"Vertical has been a long-standing Gold partner of Mitel, and trusted technology advisor for businesses of all sizes throughout the US. They have been a trusted Mitel reseller since 1983, providing a full spectrum of business communications and cloud services to fit the unique and ever-changing requirements for their customers today and in the future."

- Mitel

CIO Applications Top 10 Mitel Solution Providers 2018

"For more than 20 years, Vertical has been sincere and loyal partner for Ericsson-LG Enterprise with its outstanding expertise and professionalism. This partnership ensures our communications solutions can better fit actual customer needs by excellent service and support from Vertical. As proven with a number of reference customers, we, Ericsson-LG Enterprise, are fully convinced and confident to bring another customer satisfaction with Vertical over the next 20 years."

- Ericsson-LG

"Vertical Communications is a long standing and key Value Added Reseller of 8X8. They combine their exceptional service and support with 8x8's industry-leading UCaaS and CCaaS offerings to deliver world-class solutions to their customers. We are very pleased to have Vertical Communications as a member of the 8X8 ecosystem of partners."

- 8x8