iPECS Cloud Call Manager (Vertical CCM) consists of a range of call servers and gateways to meet a wide range of enterprise requirements. Ideally suited for Retail environments, the highly scalable CCM platform has the ability to expand from 500 up to nearly 1 million ports with 1 million busy-hour call completion (BHCC) capabilities. Compatible with Vertical Wave IP and Vertical Summit communications systems,iPECS Cloud Call Manager provides enterprises with 10 to 10,000 remote sites with:
Vertical CCM features a flexible and simple network design based on a pure IP-based modular architecture. Easy installation with LLDP, auto registration and management via web-based remote/central management, iPECS Cloud Call Manager can be used with a mix of digital (T1 / PRI / SS7), analog (E&M, RD, LD, CO) and SIP trunks.
Reduce communications and operational costs leveraging internal VoIP calls and centralized SIP call management. iPECS Cloud Call Manager offers a wide range of store-side gateway options including SIP/TDM gateway functions, fail-over/survivability and voice quality management capabilities (available early 2016), along with support for high-end video, IP/SIP, Wi-Fi, softphone and mobile clients, as well as existing digital and analog phones.
iPECS Cloud Call Manager supports nearly 1 million ports and 1 million BHCC, with almost unlimited scalability by networking multiple servers. Ensure local survivability with a range of options for local call servers or gateways, and maximize service availability with multiple redundancy options, including call server, LAN and power.
iPECS Cloud Call Manager provides you with full analytics and BI support features, and interfaces with Vertical's Retail Applications Suite and other third-party business communications applications and solutions to streamline and enrich customer interactions, and improve customer service.
|Solution||SIP/TDM Gateway||Local Failover/Survivability||Voice Quality Management||Local App Server||Reuse Digital Phone Wiring||No Costly Router Upgrades Required|
Vertical Summit Gateway
SIP gateway to legacy PBX, with failover and Voice Quality Management (VQM).*
Wave IP 500/2500
Includes Summit features plus App Server and Vertical Edge digital phones. No need to re-wire for IP phones.
Edge IP Phones & Summit Gateway
Full "end-to-end" IP solution with Vertical Edge IP phones, failover and VQM.