Powerful Updates to 8x8 Video Meetings!

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Blog posted:
07/15/2020

8x8 has launched a number of changes to Video Meetings that will make it more powerful for you to use in every day business. Read on to learn the most notable changes 8x8 made. 

Support for 100 Users Per Conference Session

8x8 Meetings now supports up to 100 active participants in each meeting! This feature is available in 8x8 Meetings Free, 8x8 Meetings Pro, and 8x8 X Series Meetings. 

Improved Analytics

Improved analytics are available for Meetings Pro and X Series Meetings customers. If you're an administrator in either version, you'll notice another tab in your admin portal labeled analytics. Features include:

  • Highly detailed call information capture allowing analysis of every detail of the call and the meeting. 
  • Powerful detection and diagnostic algorithms to proactively troubleshoot issues. 
  • Intuitive insights into the data to enable pattern and trend analysis. 
  • Alerting notifies your administrators and supervisors of monitored events proactively. 
  • Always up-to-date and accurate with auto-refresh. 

Support for Safari and Firefox for Meetings

Previously, Video Meetings supported Chromium-based browsers like Chrome and Edge. Now major browsers like Safari and Firefox are supported to make it easier for your participants to join the conference with one-click.

Note that for 8x8 Meetings to work for Safari users, check to make sure that the "Prevent Cross-Site Tracking" setting is not checked within the Safari Privacy settings. 

End-to-End Encryption (in BETA)

In April, 8x8 announced support for end-to-end encryption (also referred to as e2e encryption) and explained why it's important for meetings that may require having their media streams completely encrypted from one end to the other. e2e encryption is now avaialble in Beta for 8x8 Meetings Free and 8x8 Meetings Pro users. 

Because this is a preview of e2e encryption, there a few things to note: 

  • The feature currently only works in Chromium 83 browsers, namely the latest versions (release 83) of Google Chrome, Microsoft Edge, Brave, and Opera
  • End-to-end encryption is not yet supported in Virtual Office Meetings for X Series users, but it is planned
  • Any server-side services such as recording, live streaming, transcriptions, and phone access will not work in e2e meetings

Improved Meeting Controls

You are now able to mute phone participants using the meeting controls. The Mute option will now Mute phone participants as well as those using the meeting for audio. If you have moderation capabilities turned on, you can now set yourself as the only moderator for a meeting, which means only you will be able to:

  • Start and end a meeting.
  • Mute participant audio and video.
  • Start and stop recordings and transcription.
  • Remove a participant from the meeting.

You can review all of these details here, or reach out to Vertical for more information. 

Are you interested in learning more about 8x8 Meetings and it can accelerate your company communications? Vertical can help. Email us at vmarketing@vertical.com or call (614) 965-6400 to get started. 


Author Bio

Kevin Butler


Meet the Author, Kevin Butler! Kevin, the VP of Marketing of Vertical Communications is here to help you leverage your Vertical Communications phone system. Kevin brings 20+ years of experience to the Vertical team and to your blogs. Located in Fort Collins, CO, Kevin has been adding value to the Vertical Communications team since 2010. Kevin has held a variety of roles at Vertical, including Sales Engineer, Manager of Sales Engineering, Director of Product Management, Vice President of Vertical Market Solutions, and Vice-President of Marketing. Prior to joining Vertical, Kevin spent ten years running the Alexander Group, a value-added reseller who sold and implemented Vertical Communications solutions. Before Kevin began his career in telecommunications, he was an Officer in the U.S. Army. Kevin is a compulsive reader, who, in his own words "fails to go snow skiing way too often for someone who lives in Colorado." Kevin and his wife enjoy traveling, most recently spending time in Malaysia. When Kevin isn't contributing to Vertical Communications you can find him playing boardgames with his wife, friends and family.