A report released by analyst firm IDC last month noted an increasing amount of interest by small and mid-size businesses in unified communications (UC) technologies. Not surprisingly, though, the report also concluded that relatively few firms have implemented a UC system that successfully meshes... Read more
The "New Normal"
Those of us in the business community know that 2011 has been a hard-fought year as we continue to manage our way through a volatile economy. Credit remains tight, the U.S. housing crisis continues – and will continue – to suppress consumer spending, employment is... Read more
How Confident Are You?
Confident. Self-assurance and reliance in what you're doing and how you're doing it. At Vertical, we're so confident in our ability to help organizations of all sizes improve their operational efficiencies, reduce costs and constantly delight their customers with... Read more