The communications platform designed for health care providers focused on enhancing patient outcomes and driving more efficient workflows.
From private practice to regional health care providers such as hospitals and assisted living facilities, Wave IP Health provides a wide range of communications tools and technology that improve patient and staff communications, as well as support critical workflows that increase efficiencies and drive better patient outcomes.
The Vertical Wave IPTM Communications Platform protects sensitive patient communications with secure voice, messaging and other features including intelligent patient and doctor call routing, automatic fax routing to email, and the ability to provide comprehensive audit trails to ensure compliance with HIPPA and other patient health information regulations.
Automate the delivery of critical information through the use of Wave IP's built-in voice messaging and response services for appointment confirmation, prescription refill, billing reminders, pre-surgery instructions and standard notification of lab results.
Replace noisy paging-based messages with mobile-based, secure messaging and voice announce capabilities.
Be available throughout the facility or when "on call" via Vertical's award-winning ViewPoint Mobile application, including voice, chat, messaging and more for iOS or Android devices.
Centralize your communications infrastructure and voice applications to dramatically reduce network and calling costs. Eliminate expensive voice circuits and disparate systems at different locations with Wave IP's single, consolidated infrastructure for simple and remote IT management.
Create custom "VIP" call handling for patient referrals from other physicians and specialists, labs and other critical care clinicians, far more efficiently, timely patient care. Configure calls and workflows for maximum efficiency and patient service.
Vertical offers comprehensive integration with Spectralink devices, including next-generation Spectralink Wi-Fi-based 8400 and Pivot devices that support a number of health care applications to extend key workflows.
Vertical's modular, flexible solution positions us to meet the changes that are revolutionizing the way physicians collaborate.
Charlie Hardtke, CIO
This tool has been a remarkable asset for our organization. We can provision services, change configurations, or have a technical matter addressed within minutes.
Pat Whalen, COO