⇒ Are you concerned about your existing support vendor and need someone to take over support for your communications system?
⇒ Is 24/7/365 support for your communications system critical to your business?
⇒ Do you need a support vendor for your existing communications system?
⇒ Are you looking for a pre-built annual support package and contract?
⇒ Do you need support for your existing Mitel, 8x8, Ericsson-LG, or Vertical communications system?
Long term support is crucial to the success of your communications system, which makes it a critical part of your communications selection process. Whether you would like to switch your service and support contract or move to an entirely new system, Vertical has options for you.
Vertical supports 8x8, Mitel, iPECS, and Vertical systems. We deliver best-of-breed support contracts to guarantee the coverage of your system, no matter what that might be.
Vertical is internationally recognized for incredible service. In fact, we were ranked #1 in Customer Support by Eastern Management Group.
Vertical is where we need to be when you need us. 97% of all customer issues are solved remotely. When other issues arrive, Vertical arrives on-site to save the day.
Every communications system is different, which means the support should be too. Vertical makes sure that your support fits your needs, and that it's clearly outlined so you know exactly what to expect.
Vertical has vast experience that ensures that any issue you experience is quickly solved, every time.
Vertical's Support Team guarantees that your communications are kept at 100% . The nation-wide team averages 10+ years of experience and has been internationally recognized for incredible service.
Don't just take our word for it. Your voice communications keep you in contact with your customers every day. It's a business critical system that needs the best support possible. Vertical Communications understands. All of our plans offer unlimited remote support to resolve issues and outages. On top of that we offer plans with on-site hours or 24x7 coverage to meet your company's unique needs.
Vertical's commitment to world-class service and support is part of our mission. Our tailored support methodology, combined with nationwide service and support, onsite and remote support options, and a clearly defined support escalation process result in award-winning service and support year after year.
Are you unhappy with the quality and timeliness of your service support? Vertical can help. Whether you would like to switch your service and support contract or move to an entirely new system, Vertical has options for you. Fill out the form below to get the support you deserve.