For Best-In-Class Service And Support, Think Vertical.

Have a problem with the communications system Vertical installed for you? Don't worry, we can help. Use the below contact information to get in touch.

What Can We Help You With?

Vertical Customer and End User Service and Support

Vertical Reseller Customer

Vertical Reseller Product Service and Support



Vertical Customer and End User Service and Support

Have a problem with the communications system Vertical installed for you? Don't worry, we can help. Use the below contact information to get in touch.

Call Us

1-877-837-8422

Escalate Service

Click to Escalate

 

Vertical delivers award-winning support. Whether you're a customer or are interested in working with Vertical, you can check out what makes Vertical support great here.



Vertical Reseller Customer

Did you purchase your system from a Vertical reseller? Connect with your reseller for Sales and Support . Not sure how to get in contact with your reseller? We can help with that, too, just give us a call.

Find Your Reseller

See the Reseller Map

 

Call Us

1-877-837-8422

 



Vertical Reseller Product Service and Support

Are you a Vertical reseller and need help from Vertical? Don't hesitate to reach out.

Call Us

1-877-837-8422

 



Online Resources

Wave IP Knowledge Base

Administrator Resource

The Wave IP Knowledge Base is a technical resource for Wave IP administrators. Search for information on system installation, troubleshooting and other topics.

iPECS Knowledge Base

Administrator Resource

The iPECS Knowledge Base is a technical resource for iPECS administrators. Search for information on system installation, troubleshooting and other topics.

8x8 Knowledge Base

Administrator Resource

The 8x8 Knowledge Base is a technical resource for 8x8 administrators. Search for information on system installation, troubleshooting and other topics.

 



Mitel Resources

Administrator Resource

The Mitel Support Resources page is a technical resource for Mitel administrators. Search for information on system installation, troubleshooting and other topics.

CCP Knowledge Base

Consultant Resource

The CCP Knowledge Base Is a Vertical Consultant Collaboration Program resource. Search for technical product information, webinar replays and consultant resources.

WaveHelp

Administrator Resource

WaveHelp gives you access to the same context-sensitive help found on the Wave IP itself and screen-by-screen descriptions of all Wave IP features.

 



Wave Answers

End User Resource

Wave Answers is a quick and easy way for Wave IP users to ask and get answers to questions about using the features and phones on the Wave IP communications system via short, step-by-step videos.

V-Connect

Reseller Resource

The Wave IP Knowledge Base is a technical resource for Wave IP administrators. Search for information on system installation, troubleshooting and other vtopics.

 


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