Vertical Reseller Product Support and Service

Connect with Your Reseller for Sales & Support

Find Your Reseller
call 1-877-VERTICAL

Online Resources

For Administrators

Wave IP Knowledge Base

The Wave IP Knowledge Base is a technical resource for Wave IP administrators. Search for information on system installation, troubleshooting and other topics.


WaveHelp gives you access to the same context-sensitive help found on the Wave IP itself and screen-by-screen descriptions of all Wave IP features.


For End Users

Feature Image

Wave Answers is a quick and easy way for Wave IP users to ask and get answers to questions about using the features and phones on the Wave IP communications system via short, step-by-step videos. An intuitive, simple and cost-effective training tool, Wave Answers also includes downloadable user guides. Login required


For Resellers

Feature Image

V-Connect is Vertical's dedicated portal for authorized resellers to access the tools and materials needed to market and support the Vertical products you sell. Login required.