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Vertical Communications to Present at Internet Telephony® Conference and Expo East 2008

Walter Kenrich, VP Product Management, to Present Two Sessions Discussing SMB Contact Centers and Navigating the Technology Wave on January 24 & 25 in Miami

CAMBRIDGE, Mass. (January 23rd, 2008) -- Vertical Communications (VRCC.OB) (“Vertical”), a leading provider of next-generation, IP-based phone systems and applications that help businesses better serve their customers, today announced that Walter Kenrich, vice president of product management, will present two panel sessions at TMC’s INTERNET TELEPHONY® Conference & EXPO East 2008 at the Miami Beach Convention Center in Miami, Florida.

On Thursday, January 24, 2008 at 1:15 p.m. Eastern Daylight Time, Mr. Kenrich and Mr. Richard Alexander, president of The Alexander Group (www.alexandergroup.biz), a leading telephony and data integrator, will co-present “SMB Contact Centers Go Mainstream.” This session will examine how small- to medium-sized businesses (SMBs) can leverage integrated contact center capabilities, such as skills-based routing and caller ID, to enhance everything from improving business processes, to acquiring new customers, to strengthening customer loyalty – without hiring dedicated contact center employees.

Vertical will also lead a panel discussion, “Navigating the Technology Wave: An SMB Tutorial,” on Friday January 25, 2008 at 9:00 a.m. Eastern Daylight Time. Mr. Kenrich, along with Michael Howard, president of TelNet of Virginia (www.telnetva.com) and a leading Vertical business partner, and his customer, Ray Shifflett, director of information technology at KTA Group, Inc.(www.ktagroup.com), will discuss how employees within SMB organizations have learned how to streamline the procurement process and make the right decision for their company, and more importantly, learn the challenges and best practices to purchasing a new IP communications system.

 “We are very pleased that Vertical will be participating in this year’s show.  Vertical is widely recognized and respected as an industry leader, and I am confident that our attendees will appreciate and value the opportunity to hear their perspectives,” said TMC president and conference chairman, Rich Tehrani.  “Over the past twelve months, widespread deployment of IP Communications services by global service providers, businesses and governments has reinforced that this exciting technology is a viable, cost-effective communications solution.  As a result, we are seeing a significant number of senior-level executives attending INTERNET TELEPHONY Conference & EXPO as a means of learning about the technology so they too can take advantage of its benefits.”

About TMC
Technology Marketing Corporation (TMC) publishes Customer Inter@ction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 5,200 most visited Web sites in the world by alexa.com*, TMCnet serves three million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, and Call Center 2.0 Conference and Green Technology World Conference. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.) For more information about TMC, visit www.tmcnet.com.

About Vertical Communications
Vertical Communications (VRCC.OB) is one of the largest telephony vendors in North America and a global leader in next-generation IP-based voice and data and digital communications systems for business, with a current installed base of over 200,000 customers. Vertical combines voice and data technologies with business process understanding to deliver integrated IP-PBX and application solutions that enhance customer service and business productivity. Vertical’s customers are leading companies of all sizes, from small to large and distributed, and include CVS/pharmacy, Staples and Apria Healthcare. Vertical delivers its solutions through a worldwide network of over 1800 business partners. With headquarters in Cambridge MA, Vertical has sales, engineering and operations facilities in Charlottesville VA, Phoenix AZ, Santa Clara CA, Sarasota FL, Munich Germany and Hyderabad India. For more information about Vertical, please call 877-VERTICAL or visit our Website at www.vertical.com.

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Press Contact:
Ruth Seigel
Vertical Communications, Inc.
rseigel@vertical.com
480-443-6313

"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995.
This release contains forward-looking statements based on current expectations or beliefs, as well as a number of assumptions about future events, and these statements are subject to important facts and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements.  The forward-looking statements in this release address a variety of subjects, including, without limitation, the value that may or may not be placed upon our products as a result of our partner relationships, the ability of our products to improve the financial results of our customers, the perceived value our products have for our customers.  The following factors, among others, could cause actual results to differ materially from those described in these forward-looking statements: the risk that the use of our products may fail to improve the financial performance of our customers, and the risk that our current and potential customers may fail to perceive the value that we ascribe to our product offerings, or difficulties and other factors detailed in the Company's filings with the Securities and Exchange Commission including its most recent filings on Form 10-K.

Trademark Information
Vertical Communications and the Vertical Communications logo and combinations thereof are trademarks of Vertical Communications, Inc.  Artisoft, TeleVantage, InstantOffice and Vertical Networks are registered trademarks of Artisoft, Inc. All other brand and product names are used for identification only and are the property of their respective holders.