ARTISOFT AND BYTES, BITS & MEGABYTES PARTNER FOR CONTACT MANAGEMENT SOLUTION

PhoneMagic integrates TeleVantage with GoldMine for comprehensive contact history 

Cambridge, MA and Orlando, FL – July 8, 2003 – Artisoft®, Inc. (NASDAQ: ASFTC), developer of the first software-based phone system, and Bytes, Bits & Megabytes, a leading communication solutions provider of voice, data, and video technologies, today announced the availability of a cost-effective, time-saving contact management solution. By integrating Artisoft’s TeleVantage® 5.0 with Phone Magic, by the Integration Wizard, TeleVantage voice mails are automatically linked to customer records in a FrontRange SolutionsÔ GoldMine® database. This strategic relationship, formed under Artisoft’s Open Communication Alliance, empowers both companies to promote the solution to their respective channels.

Phone Magic completes the bridge for unified messaging between TeleVantage and GoldMine, by automatically identifying the caller id from the incoming voice mail message and linking it to the correct contact in GoldMine. Now, TeleVantage voice messages are automatically added to the GoldMine history for the appropriate contact. Phone Magic works seamlessly at the server level, running as an application on a GoldMine Server and linking to a TeleVantage server

“The open systems design of TeleVantage allows for integration with a wide range of complementary products,” said Diana Vlamis, director of Business Development at Artisoft. “Phone Magic for GoldMine is a great time-saving tool that substantially increases the value of a GoldMine history database by including TeleVantage voice mails.”

TeleVantage is a feature-rich, software-based phone system that combines rock-solid stability with the most advanced communications technology available today. Its robust feature set includes intelligent call management, powerful call center, advanced IP telephony, comprehensive messaging, web browser, and graphical desktop call control. Built on an open systems architecture and supported by world-class IntelÒ hardware, TeleVantage enhances customer service, increases productivity and improves the bottom line for a variety of customers, from small offices to large enterprise organizations with sophisticated call centers. Artisoft's Open Communications Alliance is comprised of industry-leading companies working with Artisoft to deliver standards-based communications solutions with TeleVantage as the focal point.

“Our partnership with Artisoft affirms our commitment to open standards in computer telephony,” noted Paul R. Daigle, President of Bytes, Bits & Megabytes. “Open systems computing allows us to be responsive to the needs of our customers and present solutions that best fit their environment, instead of being locked into proprietary solutions that restrict companies’ ability to grow. We believe that the ease of use of TeleVantage combined with Phone Magic’s flexibility gives us a great market opportunity.”

About Artisoft

Artisoft, Inc. is a leading developer of open, standards-based telephone systems that bring together voice and data for more powerful and productive communications. Artisoft’s TeleVantage delivers greater functionality, flexibility, and value than proprietary PBXs to a variety of customers, from small offices to large enterprise organizations with sophisticated call centers. Artisoft's innovative software products have consistently garnered industry recognition, winning more than 30 awards for technical excellence. The company distributes its products and services worldwide through a dedicated and growing channel of authorized resellers. For more information, please call 800-914-9985 or visit our website at http://www.artisoft.com.

About Bytes, Bits & Megabytes

Bytes, Bits & Megabytes has been an industry leader providing best-of-breed technologies in the areas of data, voice and video since 1984. The company provides standards-based hardware and software solutions to solve business challenges. The majority of our solutions are software-based, enabling businesses to maintain a competitive edge with the ability to be dynamic in meeting the demands of their individual business or industries. Our motto is “Assisting competitive business, by implementing dynamic technologies”. Bytes, Bits & Megabytes is strategically positioned for innovation and global sales. For more information, call 800-780-2983, or visit http://www.TeleVantage.us.

About Integration Wizard

The Integration Wizard is the leading source of GoldMine Add-On software worldwide. The company specializes in software that integrates other software, and services the world with telemarketing solutions, original products and software ranging from the desktop to the Internet. In their third year, Integration Wizard is setting the standard in time-saving software with their own 'learn it in 15 minutes' standard. Owned by Robert W. Brady, Jr., their motto holds true: Once you have tasted our magic, you will only want more. Visit http://www.integrationwizard.com/phonemagic.aspx for more information.

For more information contact:

Media Community Contact:
Mary Ellen Quinn
Artisoft, Inc.
617-354-0600 x342
email: Mary Ellen Quinn

Paul R. Daigle
Bytes, Bits & Megabytes
407-699-2108
email:paul@BytesBits.com